Legal notice

Seller: Omamori Charm Heritage Japan

Representative: Hiroyuki Onishi

Address: 52 Higashibojo-cho, Kashihara-shi, Nara 634-0835, Japan

Phone Number: +81-744-47-4729

Email Address: info@omamorijapan.com

Website: https://omamorijapan.com

Sales Price: Listed on each product page.

Additional Fees: Shipping fees, payment processing fees for certain payment methods, and, for some destinations, customs duties or import taxes may apply.

Customs Duties and Import Taxes: For orders shipped to the United States, applicable customs duties are included in the product/order price. For orders shipped to the European Union, prices include VAT, and any customs duties are paid by us; there are no additional charges on delivery. For orders shipped to other countries or regions, all applicable customs fees, import duties, taxes, and related charges are the responsibility of the customer.

Payment Methods: Credit cards including Visa, Mastercard, and American Express, PayPal, Apple Pay, Google Pay, and Shop Pay.

Payment Timing: Payment is processed when the order is confirmed.

Delivery Time: Orders are usually prepared and shipped within 1–3 business days after the order is confirmed. We ship by FedEx or Japan Post EMS, depending on the destination. Delivery times may vary depending on the shipping method, destination country, customs clearance, and other circumstances.

Returns, Exchanges, and Cancellations: Orders may be cancelled at any time before shipment. Items may be returned within 14 days of delivery for any reason; the customer is responsible for return shipping costs unless the item is defective, damaged or incorrect. If your item arrives defective or damaged, or if you receive the wrong item, please contact us within 7 days of delivery. For full details, please see our Refund Policy.

Contact: For inquiries, please contact us at info@omamorijapan.com. We typically respond within 1–2 business days, Japan Standard Time.